Privacy Policy

Your Data Stays on Your Device

All audio recordings and transcriptions are stored locally on your device only. We never see, access, or store your sensitive clinical data on our servers.

Compliant with Privacy Regulations

HIPAA

Health Insurance Portability and Accountability Act (US)

GDPR

General Data Protection Regulation (EU)

Privacy Act 1988

Commonwealth of Australia

Health Records Act 2001

Victoria

Health Records and Information Privacy Act 2002

New South Wales

Health Records (Privacy and Access) Act 1997

Australian Capital Territory

Information Privacy Act 2009

Queensland

Information Act 2002

Northern Territory

Personal Information Protection Act 2004

Tasmania

Privacy and Responsible Information Sharing Act 2024

Western Australia

Privacy-First Design

ProScribe AI is built with privacy at its core. We understand the sensitive nature of clinical documentation and have designed our service to ensure maximum privacy and data protection.

Your audio recordings and transcriptions are stored exclusively on your device. We do not have access to, cannot view, and do not store any of your sensitive clinical data on our servers.

Information We Collect

We collect only the minimum information necessary to provide our service:

  • Account Information: Name and email address for account management
  • Billing Information: Payment details processed securely through Stripe (we do not store credit card information)
  • Basic Usage Data: Login times, feature usage, and subscription status (no clinical content)

We do NOT collect: Audio files, transcription content, patient information, or any sensitive clinical data. All of this stays on your device.

How We Use Your Information

We use the minimal information we collect to:

  • Manage your account and authentication
  • Process subscription payments through Stripe
  • Send important account and service updates
  • Monitor service performance and reliability

We never use your data for: Training AI models, marketing analytics, or sharing with third parties.

Data Security & Local Storage

Your sensitive clinical data is protected through local device storage:

  • All audio and transcriptions stored locally on your device — never uploaded to our servers
  • Encrypted HTTPS connections for account authentication
  • Secure payment processing through Stripe (PCI DSS compliant)
  • You maintain complete control — delete your data anytime from your device

Data Retention & Control

You have complete control over your data:

  • Clinical Data: Stored only on your device. Delete anytime from your browser.
  • Account Data: Retained while your account is active. Request deletion anytime.
  • Billing Data: Retained for legal compliance (typically 7 years for tax purposes).

To request account deletion, contact us at privacy@proscribeai.com.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@proscribeai.com

Support: support@proscribeai.com